A Separation: a Cinematic Tale of Truth and Lies
This past weekend I saw A Separation, an Iranian movie with more awards to its credit than a dictator’s military jacket. It deserves every one of them. You’ll never find better screenwriting. Rolling...
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Books We Trust: The 3 Power Values by David Gebler
This is the tenth in a series called Books We Trust. The 3 Power Values is, simply, an excellent book. Author David Gebler’s unique talent is to combine a Big Idea, such as the need to remove...
View ArticleLance Armstrong: Resigning to Spend More Time With His Family?
“I am resigning in order to spend more time with my family.” That is what we hear from politicians when they depart under a cloud. Lance Armstrong was scarcely more original, “There comes a point in...
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When You Can’t Get No Respect
Some will recall comic Rodney Dangerfield’s catch phrase. Others may remember Aretha Franklin’s iconic spelling, R-E-S-P-E-C-T. When you respect someone, it’s a verb. When you get respect, it’s a...
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Why We Don’t Trust Companies Part I
People don’t trust companies very much. Sure, we trust some companies more than others, and sometimes we trust them more than government (sometimes not), but when you think of someone you trust, a...
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Why We Don’t Trust Companies Part IV: The Solution
My last three posts – here, and here, and here – were about why we don’t trust companies. To review the bidding, I’ve said it’s because: Trust is predominantly personal in nature – a fact most...
View ArticleS&P and the New Challenge of Integrity in Business
We’ve all read tales of corporate wrongdoing – think Bernie Madoff, Enron, LIBOR. In most cases, managers engaged in nefarious behavior, knowing they were doing wrong. There are a few cases where the...
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8 Ways to Make People Believe What You Tell Them
Credibility is one piece of the bedrock of trust. If people doubt what you say, all else is called into doubt, including competence and good intentions. If others don’t believe what you tell them, they...
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Trust Inc.: Strategies for Building the Trust Asset – Chapter 1
This is an abridged version of the opening chapter – “The Business Case for Trust” – of the just-published Trust, Inc.: Strategies for Building Your Company’s Most Value Asset. The book is a...
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Integrity: What’s Up With That?
Like trust, integrity is something we all talk about, meaning many different things, but always assuming that everyone else means just what we do. That leads to some vagueness and confusion. But a...
View ArticleIntegrity: What’s Up With That?
Integrity, like trust, is something we all talk about, meaning many different things – but always assuming that everyone else means precisely the same that we do. That leads to vagueness and...
View ArticleIntegrity: What’s Up With That?
Like trust, integrity is something we all talk about, meaning many different things, but always assuming that everyone else means just what we do. That leads to some vagueness and confusion. But a...
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The Easiest Way to Create Trust
I was in a Costco store the other day, and noticed the man whose photo you see attached here. I was struck by his t-shirt: in bold, large font, it reads, “Because I Said I Would.” That got me thinking....
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